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N-able Security Assessment Report Template for MSPs

Comprehensive security posture assessment covering vulnerabilities, patch status, threat detection, and compliance for MSP-managed environments.

What's Included

Security Posture Overview
Vulnerability Scan Results
Patch Compliance Status
Endpoint Protection Coverage
Security Incident Log
Compliance Checklist
Risk Mitigation Recommendations

Why N-able MSPs Need a Security Report

Security reports are your strongest upsell tool and your best liability protection. They demonstrate due diligence, justify security spending, and create urgency for additional security services.

N-able N-central Built-in online reports plus optional Report Manager add-on with 50+ pre-built branded stock reports across network, security, patch, and help desk categories. However, these built-in reports are typically designed for internal operations — not for client communication. This template bridges that gap with a professional, client-ready format structured around N-able's data exports.

N-able is best for: Larger MSPs managing complex, multi-tenant environments who need enterprise-grade automation and patching.

How to Use This Template

Run vulnerability scans and compile results by severity
Check patch compliance across all managed endpoints
Review security incident logs for the reporting period
Map findings against relevant compliance frameworks
Prioritize recommendations by risk level and business impact

How to Export Ticket Data from N-able

To populate this report template with real data from N-able N-central, follow these steps to export your ticket data:

Navigate to Reports and select the desired report
Complete parameters and click View Report
Click Export at the bottom, select CSV format
For dashboards: Analytics > Dashboards, click ellipsis > Export as CSV or XLSX
Note: Data Export must be enabled in Admin Console first

API alternative: REST API (V2) with OAuth2 auth and Swagger documentation. Also supports legacy SOAP API.

Why N-able MSPs Need This Report

Built-in online reports plus optional Report Manager add-on with 50+ pre-built branded stock reports across network, security, patch, and help desk categories.

This template fills the gap by providing a professional, client-ready security assessment report format that you can populate with data exported from N-able N-central.

N-able Strengths

Enterprise-grade scalability for massive multi-tenant deployments
Most powerful patching engine in the RMM space
Deepest automation with layered policy inheritance (Organization > Customer > Site > Device)

Reporting Limitations

Scheduled reports are forced to run at 3 AM with no custom scheduling
Complex initial setup; overpriced for smaller MSPs

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N-able Security Report FAQ

How do I export security report data from N-able?

Navigate to Reports and select the desired report. Complete parameters and click View Report Click Export at the bottom, select CSV format See the full export guide above for detailed steps.

Does N-able have built-in client reporting?

Built-in online reports plus optional Report Manager add-on with 50+ pre-built branded stock reports across network, security, patch, and help desk categories. This template complements N-able's built-in reporting by providing a professional, client-ready format that non-technical stakeholders can easily understand.

Can I automate this security report with N-able?

N-able's built-in automation can schedule data exports, but assembling a professional client-facing report still requires manual formatting. This template handles the presentation layer — you provide the data. N-able also offers REST API (V2) with OAuth2 auth and Swagger documentation. Also supports legacy SOAP API.

How often should security reports be generated?

Monthly for ongoing monitoring, with deeper assessments quarterly. After any security incident, generate an immediate report regardless of schedule.

What compliance frameworks should I reference?

Depends on the client's industry: HIPAA for healthcare, PCI DSS for retail/payments, SOC 2 for SaaS, NIST CSF as a general baseline.

How do I present vulnerabilities without causing panic?

Use a risk matrix. Categorize by severity and likelihood. Focus the conversation on your remediation plan, not the scary numbers.

Should I include penetration test results?

If you've done a pentest, include a summary. Keep the full technical report separate — the client report should focus on business risk and recommended actions.